We are committed to maintaining a high standard of excellence in all that we do and establishing a firm relationship of mutual trust and service with each of our clients.
"I've been insured with ERIE for more than 10 years for my business and auto insurance needs. My agency can't be beat when it comes to outstanding customer service and fast claims service, too."
Following a recent claim:
Dear Ms. Gayle,
I wanted to thank you for your recommendation of Carolina Restoration Services. Not only were they very easy to deal with, but they made us feel like our "project" was a top priority. We were extremely pleased with their work and professionalism, and our door is in fact better now than before the break in.
We've had a rough few weeks, so it was nice to have a reliable company recommended to us. We definitely plan on keeping their card handy for future needs/projects that arise.
"I have been with ERIE since 1986, and my agency has always provided me with great service."
Following a new customer buying experience:
Thank you. I received Allen's message and I am good to go. You Know, I have never meet any of you guys in person but I really enjoy doing business with you.
"Downing & Gayle Insurance has always attended to my needs as a client, and surpassed my expectations when it comes to true customer service!!"